Custom engineered Accounting & Finance integration

Chargebee & HubSpot integration

Custom engineered for your business by SpotDev's accredited developers

Connect Chargebee to HubSpot so billing runs are prepared from CRM data, invoices and subscriptions are created in Chargebee, and invoice, payment and GoCardless mandate events are written back to the deal and company.

  • API key

Why connect Chargebee to HubSpot

Chargebee owns subscriptions, invoices and payment collection, while HubSpot owns the customer, the deal and the products that were sold. Finance ends up rebuilding each billing run from deal data by hand, and the CRM never knows whether an invoice was paid.

  • Chargebee's own HubSpot app syncs subscriber data one way, from Chargebee into HubSpot, so it cannot create a subscription or invoice from a HubSpot deal
  • Prices and cadences agreed on the deal have to be re-entered as Chargebee plans, charges or quotes, which is where mis-billing starts
  • Direct debit customers need a GoCardless mandate before anything can be collected, and the CRM has no idea whether one exists
  • A failed payment shows up in Chargebee, not on the HubSpot company, so customer success finds out late

What you can do with Chargebee and HubSpot

The integration treats HubSpot as the place billing is decided and Chargebee as the place it is executed.

  • A closed deal's line items are shaped into a Chargebee subscription or invoice using the catalogue item prices, staged as a billing run and held until finance approves it
  • Chargebee events such as invoice_generated, payment_succeeded and payment_failed are received by webhook and stamped onto the HubSpot deal and company
  • GoCardless mandate status from Chargebee is written to the HubSpot company, so sales know whether a direct debit customer can actually be collected from
  • A dry-run cycle produces the billing run without sending anything, so finance can check the first month's figures before going live

How the Chargebee & HubSpot integration works

Two-way sync
Sync direction between Chargebee and HubSpot
Scheduled sync
How often data updates flow
API key
Secure authentication method
Billing runs, invoices, subscriptions, payments, GoCardless mandates
Records kept in sync
Sales Hub, Data Hub
HubSpot hubs supported

Typical setup

  1. Connect HubSpot and Chargebee
  2. Configure product cadences and catalog item prices
  3. Stage a prepared billing run for finance approval
  4. Approve and send, or run a dry cycle
  5. Reconcile Chargebee webhook events back to HubSpot

Integration Impact Analysis

With Integration

  • Streamlined operationsAutomated workflows replace manual processes
  • Single source of truthConsistent data across all revenue teams

Without Integration

  • Manual processesTeams managing tools instead of revenue
  • Data silosCritical insights trapped in silos

Chargebee & HubSpot integration: FAQs

Does Chargebee have an API that HubSpot can use?
Yes. Chargebee's API is REST over HTTPS, authenticated with HTTP Basic Auth using your API key as the username, and covers customers, subscriptions, invoices, payments, credit notes and quotes. Chargebee also sends webhooks for events such as invoice_generated and payment_failed, and retries failed deliveries for up to two days.
Is there a native Chargebee app for HubSpot?
Yes. Chargebee lists its own app on the HubSpot App Marketplace, which syncs customers, subscriptions and orders from Chargebee into HubSpot one way and requires a Chargebee Rise or Scale plan. A separate Quote to Cash with Chargebee app maps Chargebee customers to HubSpot companies. We build a custom integration when you need billing runs created from HubSpot data with an approval step, or write-back logic the apps do not offer.
What data can sync between Chargebee and HubSpot?
Two-way. Billing runs, invoices and subscriptions are created in Chargebee from HubSpot deal and product data, and invoice, payment and GoCardless mandate events come back to the HubSpot deal and company on your chosen schedule.
How much does a Chargebee HubSpot integration cost and how long does it take?
We give a fixed quote after a scoping call, and the timeline is set at the same point. The main variables are how many billing cadences you run, whether finance approval sits inside HubSpot, and how far back you want historic invoices synced.

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