Custom Claude agents and training

Yes. We are an AI and digital transformation consultancy that builds real software, so we build Claude agents that are deeply integrated with your CRM, your data and your workflows, and with the systems around them: the finance system, the document store, the ticketing system. The AI does real work inside the tools your team already uses.

Yes. Plenty of the Claude work we do starts with whatever a business already runs: spreadsheets, a legacy database, an ERP, or a CRM we did not build. Claude is only as useful as the data it can reach, so the first job is usually getting that data clean, structured and connected. If it turns out you need a proper CRM to get real value from Claude, we will tell you, and we can help you put one in. That is a conclusion we reach together, not a condition of working with us.

An AI Foundations rollout can be live in 2, 3 weeks. A custom agent typically takes 4, 8 weeks depending on integration complexity. Full AI Transformation runs 8, 12 weeks or more. We focus on shipping something useful quickly, then expanding.

Start with our AI & Data Readiness Assessment (£5,000). It evaluates your systems and data, identifies the best agent and rollout opportunities, and recommends the right approach. You'll know exactly what to build and why before committing to delivery.

A custom agent is software we build to handle a defined task end to end, such as triaging support enquiries, drafting sales outreach or running an internal research workflow. It's grounded in your data, connected to your systems and able to take action, not just answer questions.

We work with both and choose per workload rather than by preference. We look at what the job actually requires, what your business already runs and has already contracted for, what procurement and compliance will accept, and what it costs to run at your expected volume. SpotDev is a Claude Registered Partner and an OpenAI Select Partner. We choose the model against the workload and the systems you already run. Where OpenAI is the better answer we will say so and build it there, and where the answer is AI you are already paying for inside a system you run, we will say that too.

Governance is part of every engagement. We establish acceptable use policies, data classification rules and security controls, and we build agents with least-privilege access. Enterprise-grade AI has robust data protection, but only when it's configured and integrated correctly.

That's one of the biggest risks we help you avoid. Ungoverned AI means people use personal accounts and paste sensitive data into consumer products. Proper implementation brings AI into the open with the right controls, while giving people better tools than the ones they were sneaking around with.

Yes. We build for production with proper integration, testing, monitoring and documentation, and we hand over cleanly. You can run it yourself or keep us on an optimisation retainer to maintain, tune and expand it as your needs change.

Yes. SpotDev is a Claude Registered Partner. We are not an Anthropic reseller and we do not sell Claude licences: you buy Claude directly from Anthropic. We are separately an OpenAI Select Partner and a HubSpot Diamond Solutions Partner. What we provide is the engineering: our Claude-specialist engineers design, build and integrate Claude-based agents with your CRM and business systems, on fixed-scope terms. Our other credentials: HubSpot Diamond partner, Cyber Essentials Plus, and a 5.0 rating across 38 reviews.