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Practical guides on customer portals, HubSpot integrations, data engineering and AI, from the SpotDev team.

SpotDev Blog

AI Transformation

How Much Do AI Agents Cost in the UK? A Transparent Breakdown

If you are weighing up an AI agent project, the first question your finance team will ask ...

Portals

Customer Portal Security and UK GDPR: A Checklist for Your IT and Compliance Team

A practical UK GDPR and security checklist for a customer portal: SSO, least privilege, ...

HubSpot Development

Custom-Coded Workflow Action vs a Native HubSpot Action: When to Use Which (and When to Call a Developer)

If you build automation in HubSpot, you will eventually hit a workflow step that the ...

AI Transformation

Claude Agents for Customer Service: Answering Tier-1 Without Losing the Human Touch

Most customer service teams spend a large share of their day answering the same handful ...

Thoughts and guidance from SpotDev

Practical guides, proven strategies, and a few opinions.

Claude AI agents for UK businesses, by SpotDev

AI Transformation

27 May 2026 7 min read

How Much Do AI Agents Cost in the UK? A Transparent Breakdown

Read Article →

John Kelleher

Portals

26 May 2026 10 min read

Customer Portal Security and UK GDPR: A Checklist for Your IT and Compliance Team

Read Article →

John Kelleher

HubSpot Development

26 May 2026 10 min read

Custom-Coded Workflow Action vs a Native HubSpot Action: When to Use Which (and When to Call a Developer)

Read Article →

John Kelleher

AI Transformation

26 May 2026 8 min read

Claude Agents for Customer Service: Answering Tier-1 Without Losing the Human Touch

Read Article →

John Kelleher

Comparison of four HubSpot integration methods: native connector, Operations Hub Data Sync, iPaaS and custom real-code

Integrations

26 May 2026 8 min read

HubSpot integration methods: native, Data Sync, iPaaS or custom

Read Article →

John Kelleher

Diagram of a customer portal and a CRM connected by a real-time two-way sync, showing read and write paths via APIs, webhooks and an event queue

Portals

25 May 2026 10 min read

Real-Time Two-Way Sync Between Your Customer Portal and CRM: How It Actually Works

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John Kelleher

AI Transformation

25 May 2026 8 min read

Claude Agents for Sales Teams: Briefings, Research and CRM Context

Read Article →

John Kelleher

Web Development

24 May 2026 10 min read

B2B Website Redesign Process: A Step-by-Step Plan

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John Kelleher

AI Transformation

24 May 2026 7 min read

Claude for Marketing Teams: Practical Uses Beyond Copywriting

Read Article →

John Kelleher

Diagram showing a customer portal reading from and writing to a central CRM as the single source of truth

Portals

24 May 2026 9 min read

Where Should Your Customer Portal Data Live? The CRM as Single Source of Truth

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John Kelleher

Portals

23 May 2026 9 min read

Customer Portal + HubSpot: Showing CRM Data Beyond Support Tickets

Read Article →

John Kelleher

AI Transformation

23 May 2026 8 min read

Claude for Finance Teams: Reporting, Reconciliation and Guardrails

Read Article →

John Kelleher

Expert insights for B2B revenue leaders

How Much Do AI Agents Cost in the UK? A Transparent Breakdown

Customer Portal Security and UK GDPR: A Checklist for Your IT and Compliance Team

Custom-Coded Workflow Action vs a Native HubSpot Action: When to Use Which (and When to Call a Developer)

Claude Agents for Customer Service: Answering Tier-1 Without Losing the Human Touch

Thoughts and guidance from SpotDev

How Much Do AI Agents Cost in the UK? A Transparent Breakdown

Customer Portal Security and UK GDPR: A Checklist for Your IT and Compliance Team

Custom-Coded Workflow Action vs a Native HubSpot Action: When to Use Which (and When to Call a Developer)

Claude Agents for Customer Service: Answering Tier-1 Without Losing the Human Touch

HubSpot integration methods: native, Data Sync, iPaaS or custom

Real-Time Two-Way Sync Between Your Customer Portal and CRM: How It Actually Works

Claude Agents for Sales Teams: Briefings, Research and CRM Context

B2B Website Redesign Process: A Step-by-Step Plan

Claude for Marketing Teams: Practical Uses Beyond Copywriting

Where Should Your Customer Portal Data Live? The CRM as Single Source of Truth

Customer Portal + HubSpot: Showing CRM Data Beyond Support Tickets

Claude for Finance Teams: Reporting, Reconciliation and Guardrails

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