Custom engineered Calls & Messaging integration

Aircall & HubSpot integration

Custom engineered for your business by SpotDev's accredited developers

Connect Aircall to HubSpot so every call, its recording, tags and outcome land on the right HubSpot contact, deal or ticket, and Aircall events such as a missed or ended call trigger HubSpot workflows straight away.

  • 2–3 weeks typical turnaround
  • £2.5k-£6k typical investment
  • API token

Why connect Aircall to HubSpot

Aircall has a well-developed native HubSpot integration. The firms who ask us for a custom build have usually hit its edges: a routing rule that depends on HubSpot data the app cannot read, call data needed on a custom object, or events that need to reach a system beyond HubSpot.

  • Calls need associating with a custom object (a job, a policy, a property) rather than only the contact, company, deal or ticket.
  • Routing or tagging should depend on HubSpot fields such as owner, lifecycle stage or contract value.
  • Call events need to reach another system as well as HubSpot, for example a scheduling tool or a data warehouse.
  • Aircall's per-company API rate limit means bulk history loads have to be paced properly.

What you can do with Aircall and HubSpot

Flows we build between Aircall and HubSpot:

  • Subscribe to Aircall webhooks (call.created, call.answered, call.ended, call.transferred) and log each call, with duration, direction and recording link, against the matched HubSpot record.
  • Write Aircall tags and call outcomes to HubSpot properties so workflows can act on them, for example a follow-up task after a missed inbound call.
  • Associate calls with HubSpot custom objects using a reference held in Aircall contact data or an IVR selection.
  • Sync HubSpot contacts and numbers into Aircall so insight cards and caller matching stay accurate as records change in the CRM.

How the Aircall & HubSpot integration works

One-way sync
Sync direction between Aircall and HubSpot
Real time sync
How often data updates flow
API token
Secure authentication method
Call Logs, Recordings
Records kept in sync
Sales Hub, Service Hub
HubSpot hubs supported
2–3 weeks
Typical time to deploy

Typical setup

  1. Create an API ID and token
  2. Map numbers to HubSpot users
  3. Enable webhooks
  4. Test calls

Integration Impact Analysis

With Integration

  • Streamlined operationsAutomated workflows replace manual processes
  • Single source of truthConsistent data across all revenue teams

Without Integration

  • Manual processesTeams managing tools instead of revenue
  • Data silosCritical insights trapped in silos

Aircall & HubSpot integration: FAQs

Does Aircall have an API that HubSpot can use?
Yes. Aircall's public REST API at api.aircall.io covers calls, users, numbers, contacts, teams, tags and conversations, with webhooks for events including call.created, call.answered, call.ended and call.transferred. Customers authenticate with an API ID and token, and Aircall limits use to 120 requests per minute per company, which matters when loading history.
Aircall already integrates natively with HubSpot. Why build a custom one?
Aircall's own app logs calls to contacts, companies, deals and tickets with recordings, outcomes and transcription, adds click to call and insight cards, and syncs tags. It is the right choice for most teams. Custom work is for what it cannot do: custom object associations, routing driven by HubSpot data, or sending call events to a second system.
How long does an Aircall HubSpot integration take?
Typically 2 to 3 weeks, including webhook set-up, mapping and testing against live calls.
How much does an Aircall HubSpot integration cost?
Projects usually fall in the £2.5k-£6k range depending on the events handled and any custom object work, with the price fixed at scoping.

Related HubSpot integrations

Dialpad & HubSpot → Connect Dialpad to HubSpot so every call is logged against the right contact with its recording, Dialpad AI tr… CircleLoop & HubSpot → Connect CircleLoop to HubSpot so ringing calls, missed calls and new voicemails reach the CRM the moment Circl…

Explore more HubSpot integration resources

HubSpot Integrations → Our custom API integration service, accreditations and approach. The complete guide to HubSpot integrations → How to connect anything to HubSpot — native vs custom APIs, costs and timelines. Data migration → Move your data into HubSpot cleanly, with nothing lost. Browse all integrations → See every system we connect to HubSpot.

Why SpotDev?

HubSpot Diamond Partner

Elite tier partnership with HubSpot, reserved for top-performing consultancies with proven expertise in complex integrations.

Custom Integration Accredited

Advanced HubSpot accreditation specifically for complex API integrations and custom development projects.

HubSpot Onboarding Accredited

Accredited onboarding specialists who ensure seamless implementation and user adoption for complex HubSpot deployments.

Ready to Transform Your Revenue Operations?

Get a tailored integration strategy designed by HubSpot-accredited consultants.

Request a quote View Case Studies